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Virtual class - Outlook: Basic

Outlook is the program most widely used to send and receive e-mail messages.
  • Training type

    Virtual Classroom

  • Duration of training

    0.5 day

  • Available languages
  • Training code


What do you learn?

Outlook is the program most widely used to send and receive e-mail messages. You will learn all about sending and receiving e-mails, managing your calendar, keeping track of your contacts, making to-do lists, organising meetings. In short, this course will introduce you to all the basic operations.

Duration: 1/2 day

Target group

You want to master Outlook properly and work more efficiently on a daily basis.

Required prior knowledge

Basic knowledge of computer use

Overview of the programme

  • Introduction: opening and closing, possible views, options
  • Messages: receiving, opening, reading, replying, forwarding, managing
  • Preparing and sending messages: addressing, possible layouts, options, security, saving unfinished messages
  • Creating and inserting e-mail signatures
  • Out-of-office assistant
  • Contacts: inserting or adding, retrieving, editing, deleting names, addresses, telephone numbers and e-mail details, working with distribution lists
  • Calendar: scheduling, altering, cancelling appointments, sharing calendar with other users, viewing another calendar
  • Organising meetings: scheduling, invitation, altering, cancelling
  • Tasks: making, attributing, altering, deleting
  • Notes: making, opening, deleting