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Problem solving: 3 steps towards creative solutions

You probably recognise the situation: you are stuck with a challenge and cannot find the right solution. Whether it is a difficult question from a customer or a problem in your work processes, creative thinking techniques provide you with a wealth of possible answers. In this practical training you learn to think up immediately applicable solutions in 3 steps.
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Découvrez pourquoi et à qui elles s'adressent.
  • Type de formation

    Classe en ligne

  • Durée de la formation

    0.5 jour

  • Suivez cette formation en :
    EN, NL 
  • Code de formation


What do you learn in this problem solving training?

  • You master the 3 steps in problem solving.
  • You discover 4 techniques to think up creative solutions.
  • You learn how to visualise your ideas.
  • Using the COCD box you select the best ideas from your longlist.
  • From the training you gain at least 3 solutions for a challenge of your choice.

Who is this problem solving training for?

This training is suitable for all employees wanting to be smarter in tackling challenges. Do you have a specific problem? Well, after this course you will immediately have at least three solutions to help you.

What is the process in this problem solving training? Learning method: Classe en ligne

Vous suivez cette formation en ligne sur votre ordinateur. Votre parcours comprend trois étapes complémentaires.

En ligneÉtape 1
Votre formation commence sur Karibu, notre plateforme d’apprentissage en ligne. Vous effectuez cette première étape à votre rythme, où et quand vous le souhaitez.

Attention : il est indispensable d’achever cette étape avant de poursuivre votre formation.

Classe en ligneÉtape 2 : classe en ligne
Lors de cette étape, vous rencontrez les autres participant·es via Zoom. Votre groupe compte généralement 6 à 12 personnes. Tout le monde peut s’entendre et se voir, dans une optique de discussion, d’interaction et de collaboration. Ensemble, vous apprenez ainsi les un·es des autres, sur la base des connaissances acquises lors de l’étape 1.

En ligneÉtape 3
Cet apprentissage se déroule également sur Karibu, à votre rythme, où et quand vous le souhaitez.

Aperçu du programme

Step 1 (90 mins)

You discover the 3 steps in problem solving. You also learn how to observe more and better, and get a new perspective on challenges. Finally, you also practice your creative skills by:

  • Breaking your patterns
  • Making surprising associations
  • Delaying your judgement


Step 2: online class (3 hours)

You set to work with one or more challenges of your choice:

  • You apply the reformulation technique to your problem.
  • You think up as many possible ideas with these 4 techniques:
    • Brain writing
    • Random word
    • Magazine method
    • Provocation and recall technique
  • You develop your ideas and visualise them using the Miro collaboration platform. You learn to work with Miro quickly and easily in step 1.
  • You make a selection of your ideas with the COCD box:
    • Quick wins
    • Ideas with more impact
    • Ideas for the future


Step 3 (80 mins)

In different ways you build on your new knowledge about problem solving:

  • With a specific assignment you apply the techniques to a real work situation.
  • You receive extra tips to break your thinking habits.
  • You conduct your own creativity test.
  • You learn how to run a brainstorming session.
  • You receive access to in-depth literature and blog articles.